Complaints

Road & Motor publishes researched, verified automotive journalism. When an error reaches the page, we correct it openly: the article is corrected promptly, and a dated correction note is added at the foot of the article describing what changed. This page covers complaints about our coverage more broadly.

How to complain

Use our contact page to reach the publication. Tell us which article your complaint concerns, what is wrong, what the correct information is, and where it can be verified. Complaints from readers, manufacturers, auction houses, collectors and the trade receive the same attention.

What happens next

We check the complaint against sources. Confirmed factual errors are corrected promptly with a dated correction note on the article, as set out in our corrections policy. A correction fixes the record; it does not renegotiate an article's conclusions. If new information materially changes a story, we update the article and note the update with its date. If a story's foundations prove unsound, we retract it with an explanation rather than quietly editing it away.

Factual errors

If your complaint is about a factual error, you can also report it directly under our corrections policy. Both routes reach the publication and are handled the same way.